Frequently Asked Questions
  • Stock Market Trivia
    • What is a Capital Market?
        Capital Market enhances capital formation in the economy and comprises of
      • Primary Market
        Primary Market is a place where new offerings are made by Companies either as an Initial Public Offering (IPO) or Rights Issue
      • Secondary Market
        Secondary Market is a market where securities are traded after being initially offered to the public in the Primary Market and/or listed on the Stock Exchange. Majority of trading is done in this market which comprises of equity market and debt market.
    • What is a Derivatives Market?
        Derivatives market deals with derivative contracts, commonly known as derivatives, which are tradable instruments and derive their value from an underlying asset or assets such as commodities, equities, equity indices etc.

        There are a variety of derivative products like swap, forward, futures, options etc. The latter two are widely applied in the equity markets all over the world and have already been introduced in the Indian equity markets as well.
    • What is a Depository Account?
        A depository can be compared to a bank. It holds securities such as shares, debentures, bonds, government securities, units etc. of investors in electronic form. There are two depositories in India, The National Securities Depository Limited (NSDL) and Central Depository Services Limited (CDSL). An individual who desires to avail depository services can approach a Depository Participant (DP). Banks, financial institutions, custodians, brokers or any other entity eligible as per SEBI (Depositories and Participants) Regulations, 1996 can apply to the Depository to become a Depository Participant. As on 2012 there were 851 Depository Participants in India.

        Services offered by Depository Participants: Generally, most Depository Participants offer the following services:
      • De-materialization: You can convert your physical shares into electronic form by surrendering the shares for dematerialization at the SIB branch.
      • Re-materialization: Re-materialization enables you to convert the dematerialised shares into physical form.
      • Pledge: You can pledge securities to avail a loan.
      • Transfer: You can transfer securities from one demat account to another.
      • IPOs: In case you have applied for an IPO and receive an allotment, then the securities are transferred directly to your demat account. The same applies for bonus and rights issues.
    • What is meant by a Bullish and Bearish trend?
        When the market goes up it is called a bullish trend and when the market goes down it is called a bearish trend.
    • What is Online Trading?
        Online Trading facilitates the buying and selling of shares online.It is provided by Geojit Financial Services Ltd through the website – https://selfie.geojit.net/. Trading can also be done over the phone by calling Customer Support Center - Toll free numbers 1800 425 5501, 1800 103 5501 (within India) or paid line 0484 3911777.
    • On what stock exchanges can I trade online?
        The Online trading facilities are for the following exchanges:
      • National Stock Exchange (NSE - Capital Market)
      • National Stock Exchange (NSE - Futures and Options Market)
      • National Stock Exchange (Currency- Futures and Options Market)
      • National Stock Exchange (MFSS)
      • Bombay Stock Exchange (BSE- Capital Market)
      • Bombay Stock Exchange (BSE- Futures and Options Market)
      • MCXSX
    • What shares can I buy?
        You can buy the shares that are listed on any of the recognized Stock Exchanges.
    • What is meant by taking a Position?
        When you act upon a stock and buy into it, you are taking a position. A position is an amount of money committed to an investment in anticipation of favorable price movements. There are two kinds of positions: -
      • Long positions are what most people do. When you buy long, that means you are anticipating an upward movement in the price, and that is how you profit. People usually buy stocks at prices lower than usual expecting to sell them later at higher prices and hence make profits.
      • Short positions are tricky ones. When you buy short, you are anticipating a fall in the price and the fall is the source of your profits. The shares will be sold and when the price falls they will be repurchased and given back and the difference is the where the investor profits. Of course, the investor who has borrowed the shares carries the risk of not having the price move as anticipated, in which case he may lose money in repurchasing the stocks.
    • What is a Market Order?
        An order placed at the current price is called a Market Order. There is a very high chance of market orders being executed instantaneously as soon as they are submitted in the exchange.
    • What is a Limit Order?
        An order placed to buy or sell at a specific price is called a Limit order.
    • What is a Stop Loss Order?
        It is the order to buy (or sell) your shares, if the price rises (or drops) to a certain level.The stop loss order helps prevent significant losses because, if prices rise/ drop beyond a particular level, losses are likely to increase.

        For example, let's say you purchased DLF Ltd at Rs 350 per share. Immediately after buying the stock you enter a stop-loss order for Rs 345. This means that if the stock falls below Rs. 345, your shares will then be sold at the prevailing market price.
    • Stop loss buy order
        'X ' short sells DLF Ltd shares at Rs.350, hoping that the price will go down later in the day. However, in the event the price rises, X may limit his losses by placing a stop loss order. 'X' may enter the trigger price as Rs. 360 and the limit price as Rs 365 in the order panel. Once the last traded price of DLF Ltd touches or moves above Rs. 360, the order gets converted to a limit buy order at Rs 365.If the limit price is zero, the order will be converted to a market order and executed at the prevailing market price.
    • Stop loss sell order
        'X' buys DLF Ltd shares at Rs.350, hoping that the price will rise later in the day. However, in the event the price falls, X may limit his losses by placing a stop loss order. X may enter the trigger price as Rs.340 and the limit price as Rs.335 in the order panel. Once the last traded price of DLF Ltd touches or moves below Rs.340, the order gets converted to a limit sell order at Rs.335. If the limit price is zero, the order will be converted to a market order and executed at the prevailing market price.
    • What is a trigger price?
        It is the price at which a stop loss order is triggered.
    • What is a disclose Quantity order?
        It is an order in which only a part of the order quantity is disclosed to the market. The next part is automatically released after the previous order quantity is fulfilled and so on till the full order is executed.

        For example, if you wish to buy 2000 shares of DLF Ltd, you can enter the disclosed quantity as 200. The order quantity sent to the exchange will to be buy 200 shares. After this request is fulfilled, buy request for the next 200 shares is sent and so on till 2000.
    • What is an Immediate or cancel (IOC) order?
        This order allows you to buy and sell a security as soon as the order is released into the market, failing which the order will be cancelled from the market. In case of part execution, the remaining quantity will be cancelled.
    • What is a price band?
        SEBI has prescribed a system of price bands within which the price of a security can move within a day. The daily price bands may vary from 2%, 5%, 10%, or 20% as specified for the security either way depending on the volatility and other relevant parameters. The previous day’s close price is taken as the base price for calculating the price band. Price bands are not applicable for securities on which derivative products are available.

        Important: Orders outside the minimum (floor price) and the maximum (ceiling price) range are not allowed to be entered into the system.
    • What is a Trade to Trade segment (T category in BSE)?
        Transactions placed in this segment have to be mandatorily settled on gross basis i.e. by taking or giving delivery even if you have bought and sold the shares during the same settlement cycle.
  • Online Trade Login Queries
    • What are the types of trading account can be opened with Geojit Financial Services Ltd?
        Two types of trading accounts can be opened with Geojit Financial Services Ltd, namely:
      • Online Trading Account - facilitates trading of equities/ derivatives online , over the phone and through branches
      • Offline Trading Account – facilitates trading of equities/ derivatives over the phone and through branches
    • What are the Trading Terminals offered by Geojit Financial Services Ltd?
        The following trading terminals are offered by Geojit Financial Services Ltd to its Online Trading Clients Free of Cost:
      • Selfie Platinum Platform is a virtual dealer terminal. It is best suited for active traders, who take advantage of minor movements in the price. This EXE programme can be downloaded on the client’s computer.
      • Selfie Web Platform is a browser based version that can be accessed from around the world. This Platform is offered absolutely FREE to all online customers. This Platform is ideal for those who travel often as it can be accessed from tablets or mobile phones and will work under lower bandwidths.
      • Selfie Mobile is a fully loaded power-packed Mobile application that empowers you take advantage of the Markets, no matter where you are.
    • How can I login to Selfie Platinum?
        The Selfie icon will appear on your desktop, after the successful installation of Selfie Platinum application. Double click on the icon, enter your user id/ Trading code and the password for login to Selfie Platinum.
    • How can I login to Selfie Web?
      • Open our website https://selfie.geojit.net/. If you are a trading member, select option "Trade Code" and enter your user id and the password for loging in to Selfie platform.
      • Non-trading members can register for a non-trading account by clicking on the link "Free Signup with Email". Once your email is verified, you can login by selecting option "Email" and then entering your email id and password.
    • When I try to login, I am getting the message: "Sorry, you are not authorized or Invalid User code / Password". Why?
        This message is displayed, if the user id/ password entered are wrong. You need to reenter the correct user id & password for logging in.
        Also if an Offline Client tries to login to Online Trading Terminals, then the same message will be displayed.
    • When I try to login, am getting the message: "Your Account is disabled". Why ?
        Your account will be disabled, if you enter the incorrect password three times. In case you recollect your password, then please call our Customer Care Center at the Toll free nos. 1800 425 5501/1800 103 5501 to enable your account immediately, otherwise please request for new password.
    • How can I change my password?
        After loging in to the trading platform, please follow the below mentioned navigations to change your password:
        Selfie Platinum – File > Change Password
        Selfie Web/Mobile users – Click on the yellow icon on the left top to open the menu. Go to Accounts -> Change Password

        The password should be alphanumeric with a minimum of 6 and maximum of 12 characters.
    • I have forgotten my password? How can I get it?
        Click the ‘Forgot Password’ link on the Login page wherein you may enter the details and click the ‘Submit’ button. Your password shall be reset after verification of the details submitted and a new password shall be sent to you within 30 minutes by email at the email address registered with Geojit Financial Services Ltd. You shall be forced to change your password when you login with this new password.
    • Can I Login with multiple trading account at the same time?
        Yes. In Selfie Web, you can login multiple sessions using different browsers, however in Selfie Platinum only one account can be logged in.
    • What are the System Requirements for using Selfie Platinum?

        Recommended System Requirements
          Minimum Recommended
        Operating System Windows 2000 Professional with Service pack 4 or above Windows XP with Service pack 2 (32 bit)
        Hard Disk Space30 2 GB HDD 2 GB HDD
        Minimum Memory Requirement (RAM) 256 MB 512 MB
        Internet connectivity Internet connection with Speed 256 kbps Internet connection with Speed 512 kbps

    • From where can I download Selfie Platinum application?
        http://downloads.geojit.net/Selfie/Selfie_Platinum.ZIP in your browser window and press enter to download the file for installation of Selfie in your Desktop. Kindly ensure that your internet connection is activated while you install this software.
    • What are the System Requirements for using Selfie Web?

        Recommended System Requirements
          Minimum Recommended
        Operating System Windows, Linux, Mac Windows, Linux, Mac
        Browser IE, Chrome, Mozilla Firefox, Safari, Opera

        IE 11+ Chrome 34+ Mozilla Firefox 34+ Safari 6+ Opera 24+

        Minimum Memory Requirement (RAM) 2 GB 4 GB
        Internet connectivity Internet connection with Speed 512 kbps Internet connection with Speed 1 mbps

    • What are the Requirements for using Selfie Mobile?
        You need a java powered phone and GPRS activated on your mobile from your service provider. Ask your service provider for the appropriate settings to be downloaded.
    • How can I avail Selfie Mobile platform? Is there any separate agreement to be signed?
        Yes. As per regulatory requirements, you need to sign an agreement for trading through wireless devices.
      • You can accept the Terms and conditions online by logging in to Customer Care website and registering for Flip-Me under 'Services' option,
      • or
      • Visit your Branch and complete the formalities for Selfie Mobile registration. There are no additional charges for availing Selfie Mobile platform.
    • I am trading through the branch; can I trade through Selfie Mobile?
        No. Only online clients will be able to place orders through mobile, however offline clients can avail all the features of Selfie Mobile except order placing functions.
    • How do I download Selfie application in my Mobile?
        You can download the application from the Android AppStore.

        If you have a GPRS activated java powered mobile phone, then go to http://m.gbnpp.in.
        You will be prompted to download the application. Follow the steps and download the application on your mobile. Launch the application which has been downloaded in your handset for login to Selfie.
  • Trading Terminal
    • What is a Market Watch List?
        Market Watch list is the screen that displays a list of scrips with detailed current information such as Best Buy Quantity, Best Buy Price, Best Sell Quantitty, Best Sell Price, Last Traded price, Total Traded Quantity, Total traded Value and much more. It is a useful screen to keep track of your shares.

        The user has the flexibility of creating his/ her own Market Watches and defining the scrips under each watch so as to track his/her own stocks.
    • How do I create a Market Watch List?
        Platinum:
      • Click on the option "File – New Workspace – Custom workspace",a pop-up window called‘Create New Workspace" will be displayed.
      • Click on "Next – next and Name the workspace as per your wish"
      • After you select desired fields for the market watch, click on "Next – Finish"
      • Please save the Market watch before closing the application (click on File – Save all workspace)

      • Web:
      • Click on "+" Add More Widgets option appearing in the workspace, a context menu opens and you need to select "Watchlist"
      • Select the type of watch you want to create, and then click on "Create Watchlist "
      • Please save the Market watch before closing the application ( "Save Workspace " is available in the left menu)

      • You must add scrips to populate the watch.
    • How many market watches can I create and how many scrips I can add in each market watch?
        Platinum:
      • You can create unlimited number of Market Watches and a maximum of 300 scrips under each watch
        Selfie Web :
      • You can create a maximum of 5 Workspaces with multiple Market Watches and a maximum of 50 scrips under each watch
    • How to add scrip(s) to a watch?
        Platinum:-Select the desired market watch from "Workspace – Custom workspace".
      • Right click on the market watch list, then select "add symbols" from the list or use the option "View - Quick Add Symbols". Enter the required details such as the scrip name, series, market, etc. and click the button ‘Add’ to save the scrip in the said Market Watch. You may get an error message in case the scrip is incorrect. Correct the stock symbol and try again.
      • Alternatively click on ‘Search Symbols’ link presented in the top right side of market watch. This shall open up a new pop-up window wherein you enter a few characters of the desired scrip, select the market and submit your search. Scrips starting with the entered characters will be displayed, select the required scrip from the Search Results and click on "Add" to add the selected scrip to your market watch.

      • Please save the Market watch before closing the application ("Save All" icon is available at Top Left side of the Terminal).

        Selfie Web :– Select the desired market watch
      • Select "Add symbol" link present in top right side of the market watch
      • This shall open up a new pop-up window wherein you can enter a few characters of the desired scrip, select the market and submit your search. Scrips starting with the entered characters will be displayed, select the required scrip from the Search Results and click on "Add" to add the selected scrip to your market watch

      • Please save the Market watch before closing the application ( "Save Workspace " is available in the left menu)
    • How can I view Top 10 Gainers/ Losers?
        Click on “Add More Widgets " option in the main page. Select "Top Ranking"to view the 10 most active by value. More options available for Most active by Quantity, Top Gainers and Top Losers by clicking on different links on the top of the widget.
    • What are the types of market watches available in Selfie Platinum?
        There are 8 types of market watches available in Selfie Platinum, namely:
        1. Classic
        2. Professional
        3. Custom Workspace
        4. Mini watch
        5. Sector wise Workspace
        6. Multi View
        7. Top Rankings
        8. Symbol View
    • What are the types of market watches available in Selfie Web?
        There are different types of market watches available in Selfie Platinum, namely:
        1. Cash market Watchlist
        2. Futures and Options Watchlist
        3. Mutual Fund Watchlist
        4. Holdings Watchlist
        5. Indices Watchlist
  • Order Placing
    • What is Cash Order?
        If you desire to take or give delivery of shares purchased or sold then such transactions are termed as Cash Order or Delivery Order. This means that if you place a Buy order, 100% of the value of the order shall be blocked from your Buying Power before sending the order to the exchange. In case you place a sell order, then 100% of the order quantity shall be blocked from the free balance available in your unsettled positions and/or demat account before sending your order to the exchange.
    • What is Intraday Order?
        Intraday order basically means that you propose to square off the position before the close of the market and do not intend to settle the transaction by delivery.

      • How can I Place Intraday orders?
        You need to select the product type as “Intraday” in order panel while placing orders in your Trading Terminal.
      • Do I need to have entire amount to place intraday buy orders?
        No. In case you place an intraday buy order only the applicable margin percentage shall be blocked from the available buying power.
      • Do I need to hold the securities for placing Intraday Sell orders?
        No. In case of intraday sell order shares shall NOT be blocked from your demat account instead only the applicable margin percentage shall be blocked from the available buying power.
      • What is the Margin requirement for placing Intraday Orders?
        Margin requirement varies for different securities, and the details of the same is available in Customer Care site under the option “Essential Information – Margin Scrips”.
      • What happens after I close my Intraday positions?
        When you close the said Intraday position by placing an opposite order then the realized profit and or loss on the closed positions shall be adjusted with the buying power, further margins shall be added back to your buying power.
      • Can I place intraday orders for all the scrips?
        No. Scrips enabled for Intraday trade in available in Customer Care site under the option “Essential Information – Margin Scrips”.
      • Is there any cut off time for placing intraday orders?
        Shares bought under intraday can be converted to Delivery or BTST before the cut off time. Cut off time for converting intraday order is 3.10pm.
      • What happens if I don’t close my intraday position?
        Shares bought under BTST mode can be converted to Intraday or Delivery before cut off time. Cut off time for converting BTST to Intraday is 3.10pm and BTST to Delivery is 3.30 P M
      • What happens if intraday positions are not squared due to upper/lower freeze of scrips?
        In case buy not squared due to Lower Freeze of scrips – product type will be converted to Delivery and the shares will be delivered to Demat account after receiving the same from Exchange.

        In case sell not squared due to Upper Freeze of scrips – you have to arrange delivery of scrips against short sell, else the trade will settled through Auction settlement. Auction penalty will be levied on the defaulted seller.
      • What is an Auction ?
        The securities are put up for auction by the Exchange on account of non-delivery of securities by the seller to ensure that the buyer receives the securities due to him. The Exchange purchases the requisite quantity in the Auction Market and gives them to the buying trading member.
    • What is BTST Order?
        IF you desire to take advantage of short time uptrend of market, then BTST order facility can be used. ie shares bought under BTST facility can be carried forward for 7 calendar days including trading day.
    • Can I convert the product from one mode to another?
        Yes. Positions taken under any product type can either be squared off or converted to another product type on the same day.
      • Shares bought under intraday can be converted to Delivery or BTST before the cut off time. Cut off time for converting Intraday order is 3.10pm.
      • Shares bought under BTST mode can be converted to Intraday or Delivery before cut off time. Cut off time for converting BTST to Intraday is 3.10pm and BTST to Delivery is 3.30pm
      • Shares bought under Cash mode can be converted to Intraday or BTST before cut off time. Cut off time for converting Cash to Intraday is 3.10pm and Cash to BTST is 3.30pm

      • Geojit Financial Services Ltd reserves the right to change the cut off time as and when required.
    • How can I do Product conversion?
        To convert the product type, you need to open the ‘Portfolio’ window (Order/Reports – Portfolio)
      • Select the desired open position from the Portfolio window, right click to get the “Convert to" option and then select the product type you wish to convert.
      • The order pane panel will be filled with required details; you may edit the quantity and submit.

      • You will be receive a confirmatory message aftersuccessful conversion.
    • What is MTF order?
        Margin Trading Funding is a product for those who have reasonable risk appetite, risk bearing capacity and are capable of booking short term trading profits. Shares purchased are credited to the client’s DP Account maintained specifically for the purpose of margin trading and client will be given all the corporate benefits arising out of the shares held in MTF depository account.

        Clients are required to maintain 50% margin amount under MTF facility; the balance 50% amount will be contributed by Geojit Financial Services Ltd for which an interest will be levied.

        This facility is available only for scrips traded in NSE.
    • How do I place buy/ sell orders on the trading terminal?
        Platinum
        After selecting the desired scrip, Use plus “+" key (buy) and minus “-“key (sell) in your keyboard or go to the option “Order – Buy/Sell).

        Web
        Click on the yellow icon near a symbol and select buy/ sell from the context menu to place an order. Or use F1 to buy and F2 to sell. Aletrnatively, B and S buttons are available from anywhere in the appliacation..

        Key in the order details like Exchange, Symbol, Series, Price condition, Quantity and Price etc. in the order panel, click on submit option. After verifying the details, click on “confirm" to send the order to exchange.

        Note: Trading can also be done via the phone by calling at 1800 103 5503/1800 425 5501.
    • How do I get the Order Status of a Trade?
        Platinum
        Use shortcut key F3 (3 times) or go to “Order - Order Status".

        Web
        Use shortcut key F3 or click on “Order Book" icon from the header.

        Select the market type, exchange and filter criteria as desired and click the Refresh button to filter the desired orders.
    • How do I modify an order?
        In the “Today's Orders" window, after selecting the desired order click on “modify" option. The order panel shall be filled with the order details. You may make the desired changes such as quantity, price type, price, disclosed quantity, etc. and click on ‘Submit’.

        Only pending orders can be modified. If partial or full quantity of the said order gets executed / traded when your ‘Modification’ request reaches the Exchange, then your Modification request shall be rejected.
    • How do I cancel an order?
        In the “Today's Orders" window, after selecting the desired order click on “Cancel" radio button to cancel the order. A dialog box shall appear seeking confirmation ofthe Cancellation Request, click ‘Yes’ in case you desire to cancel the order or click ‘No’ if you do not want to cancel the order. The status of the order shall change to CAN (Cancelled) if the cancellation request is accepted at the Exchange.

        Only pending orders can be cancelled. If partial or full quantity of the said order gets executed/ traded when your ‘Cancellation’ order reaches the Exchange, then your Cancellation request shall be rejected.
    • How can I see my Trade Summary?
        You can view all the executed transactions for the day in the “Today's Trades " window. Use the selection panel and click ‘Go’ to filter the Trade details. Trade Summary is available through:
      • Platinum – by using shortcut key F8(3 times) or going to “Order/Reports – Trade Summary"
      • Web – by clicking on "Order Book" icon on the header and selecting the dropdown option beside Today's Orders heading. Also available from Account Summary (F5)
    • Can I see the summary of my Intraday Positions?
        Yes. You can see your Intraday Trade Positions by using shortcut key Alt + F6(3 times) or from the option “Order – Intraday Position". This facility is available only in Selfie Platinum Terminal.
    • What are Status Codes?
        EXE - Executed i.e., the trade has got executed
        PEND- Pending i.e., the order request has been sent from the OMS but feedback has not been obtained
        CAN- Cancelled i.e., the order has been cancelled by the client
        CONF- Confirmed i.e., the order request has been confirmed
        REJ- Rejected i.e., the order has been rejected, which may be due to some parameter fault
        PEXE- Partially Executed i.e., the trade has got executed partially
        PEXECAN- Partially executed and cancelled
        SE- Send to Exchange i.e., the order request has been sent to the exchange
        SOTR- Send to One Touch Receiver
        CLBV- Cancelled by Venue i.e., the order has been cancelled by the exchange
        PECLBV- Partially Executed and Cancelled by Venue i.e., the trade has been executed partially and has got cancelled by the exchange
        OPN- The order has been accepted by the exchange
        OPNQ- The order is in the queue to being accepted by the exchange
        EXP- The order has expired
        HELD- The order is awaiting approval
        REJ- The order has been rejected
        CXL- The order has been cancelled
        CXLS- The order has been cancelled by the system
        FILL- The order has been executed
        PFIL- The order has been partially executed
  • GTD Order
    • What is GTD?
        A Good-Till-Date (GTD) helps you to keep the order in system till a predetermined date unless it is executed/cancelled.
    • How does GTD order feature work?
        When you place a GTD order, you give an order instruction to Geojitto place the quantity till the validity expires or the price reaches the target, whichever is earlier. The feature allows you to specify the date on which you wish to place the orders.
        For example, on trade date 01/01/2018, you can place an order with GTD order validity to buy 100 shares of SAIL at a Limit price of 55 with order validity date as 15/3/2018. Hence your GTD order will be valid till 15/03/2018.
    • What is the maximum validity days defined by Geojit for GTD orders?
        Maximum validity days defined is up to 365 calendar days.
    • Can all clients of Geojit avail of this GTD facility?
        Yes. All online clients of Geojit who have accepted GTD T&C (customer care? subscriptions? GTD Orders)are eligible to place orders in GTD under Equity “CASH” product.
    • Is GTD order placement feature available for all products?
        No. The facility of having GTD order validity is available only for placing your orders in Equity “CASH” product and not in any other product under Equity like Intraday, BTST andMTF.
    • Can I place GTD orders for Mutual Funds and Derivative segments?
        Currently, this order type is available only for the Equity segment. It is not available for Mutual Funds, Futures & Options (F&O), and currency segments.
    • How can I place Buy/ sell orders for GTD on the trading terminals?
        In the normal order window you can select the option GTD and define the price and date in the respective columns.
    • Can I place GTD orders during aftermarket hours?
        Yes. Orders with GTD validity can be placed both during the market hours as well as aftermarket hours.
    • Can I place market Cash orders with GTD order validity?
        No. Cash orders with GTD order validity are allowed only with a Limit price and you cannot place a market order with GTD order validity.
    • What happens if GTD order validity date falls on a non-trading day?
        If the date falls on a market holiday the order automatically expires and it will not be considered for execution further.
    • In which exchanges can I place GTD orders?
        You can place GTD orders on the Bombay Stock Exchange (BSE) & National Stock Exchange (NSE).
    • How many GTD orders can I place in a day? Is there any restriction on the number of scrip’s in which GTD orders can be placed?
        The number of orders that can be placed in this segment has been restricted to 10 per user.
    • What will happen in case there is a corporate action happening in the scrip in which I have placed GTD order and order is still valid?
        Orders which have a corporate action like bonus, stock split etc. will get cancelled by the system on Ex.date of the corporate action.
    • Where can I view the details of GTD orders?
        You can view the details of GTD orders in your account under the offline order window of trading terminals.
    • Can I modify GTD orders?
        Yes. You can login to your account and visit the off line order book to modify the quantity or limit price of your GTD orders.
    • Can I cancel GTD orders?
        Yes. You can login to your account and visit the offline order book to cancel your GTD.Once you have cancelled your GTD order, your order would stand cancelled and thereafter no orders would be placed by Geojit.
    • Is the brokerage rate different for normal Cash transactions and GTD orders?
        No. The brokerage rates and applicable charges are same for your normal Cash transactions and GTD orders.
    • Can I place GTD orders through CustomerCare?
        No. As of now customers can only place GTD orders through the online platforms.
    • What happens when there is a partial execution of orders in GTD?
        If partial execution happens, system automatically cancels the remaining unexecuted quantity of shares and will it not be considered for execution further.
    • Can I sell stocks not available in my demat account using GTD?
        No. You can sell only the shares which are available in your demat account.
    • Can I place Buy and Sell orders with GTD order validity?
        Yes. You can place both Buy and Sell orders under this GTD facility.
  • Trading in F&O
    • What is meant by Futures?
        Futures are derivative contracts based on an underlying asset or assets in which the holder (i.e the buyer) of the contract is entitled to purchase a specified quantity of the asset on a future date at a predetermined price. The seller, on the other hand, is under an obligation to sell the agreed quantity of the asset in question as per the terms of the contract (i.e price, time etc).
    • What is meant by Options?
        Options are derivative contracts based on underlying asset or assets which give the holder a right, but no obligation, to buy or sell a specified quantity of the asset on a future date at a predetermined price.
    • What is a Call Option?
        A call option is a situation where the buyer has the right, but no obligation to purchase a specified quantity of the underlying asset subject to the contract terms such as strike price, exercise date, etc. The seller, on the other hand, is bound to honor the rights of the buyer as per the contract terms.
    • What is meant by a Put Option?
        Just as in a call option, in a Put Option the Buyer has the right, but no obligation, to sell a specified quantity of the underlying asset subject to the contract terms ( such as strike price, exercise date, etc). The seller, meanwhile, is bound to honor the rights of the buyer as per the contract terms.
    • What is meant by Strike Price?
        When both the parties have agreed to transact the business at a particular price this will be recorded on the contract and is called the strike price or the exercise price.
    • What is meant by Expiry Date?
        An expiry date is that date which is recorded in the document up to which the contract is deemed to be valid.
    • What is meant by 'In the Money’?
        A contract is ‘In the money’ when the contract is in favor of the buyer, i.e. a profit could be made by trading or exercising his rights. In fact, it depends on the difference between the strike price and the exercise value and hence will differ in the case of call option and put option. A call option is ‘In the money’ when the settlement value of the asset is higher than the strike price. A put option will be ‘In the Money’ when the settlement value is lower than the strike price.
    • What is meant by 'At the Money’?
        An option contract is said to be ‘At the money’ when there is no cash flow from exercising the contract. Such a situation arises when the strike price is equal to the exercise price and the case is the same in both call options and put options.
    • What is meant by 'Out of the Money’?
        An option contract is ‘Out of the money’ when the contract is not in favour of the buyer i.e. a profit could not be generated by exercising the right or by trading. A call option is ‘Out of the money’ at times when the strike price is higher than the spot value of the asset. In such circumstances, a profit could not be made from the contract.

        A put option is ‘Out of the money’ when the strike price is lower than the spot value or settlement price of the asset. When a contract is out of the money, the premium fetched by it may be lower as compared to other times. A contract which may be out of the money at a point of time may turn to be in the money at another time and vice versa.
    • What is a premium?
        A premium is the payment which the buyer of an options contract makes to the seller towards the option purchased.
    • Is there any margin required to short an option contract? Is it Same for all the stocks?
        Yes. Unlike buying an option, an initial margin is required to short an option contract. Margin requirement of each contract varies and the details are available in customer care page under the option “F&O – Margin Requirement”.
    • How can I buy a Future contract?
        Index/Stock Futures can be bought and sold just like normal shares, for that you have to place a certain % of order value as margin.
    • What are the stocks eligible for Future Trading?
        All the stocks trading in NSE futures segment are eligible.
    • Can I short sell the shares in futures segment?
        Yes, you can short sell the shares in futures segment, hence there is no physical delivery of shares required in Future segment.
    • How much margin is required for placing orders in Stock futures? Is it the same for all the stocks?
        An initial Margin (ie Span + Exposure Margin) is required for placing orders in Stock Futures and this margin may differ from stock to stock. The margin requirement of each stock is available in customer care page under the option “F&O – Margin Requirement”.
    • What is meant by Mark to Market (MTM)?
        All open positions in futures contracts are settled or marked-to-market (MTM) to the daily settlement price of the relevant futures contract at the end of each day. In case of profit in MTM, trading account is increased by the profit amount and in case of loss; trading account is reduced to that extent.

        MTM calculation is done as per the calculations given below

        MTM is the difference between:
      • The trade price and the day's settlement price for contracts executed during the day but not squared up.
      • The previous day's settlement price and the current day's settlement price for brought forward contracts.
      • The buy price and the sell price for contracts executed during the day and squared up.
  • Fund Transfer
    • What are the modes of Fund Transfer available with Geojit Financial Services Ltd?
      • Online Fund Transfer: Online Real-time fund transfer is the best way to transfer funds that instantaneously increases the buying power thus enabling customers to take advantage of the real-time price movements in the Exchanges.
      • UPI(Unified Payment Interface): On your smart phone, using your unique BHIM / UPI ID (VPA), you can transfer funds from any bank account, across all Geojit platforms.
        *Unified Payments Interface (UPI) is an instant real-time payment system developed by National Payments Corporation of Indiafacilitating inter-bank transactions. The interface is regulated by the Reserve Bank of India and works by instantly transferring funds between two bank accounts on a mobile platform. Click here for more details
      • NEFT: Funds can be transferred to Geojit bank account directly from your Registered Bank Account.
      • Cheque: Buying power will be updated on clearance of cheque.
    • What are the banks available for transferring fund online to my trading account?
        Online payment gateway is enabled for the following Banks
      • CITI BANK
      • HDFC BANK
      • ICICI BANK
      • FEDERAL BANK
      • STATE BANK OF INDIA
      • CATHOLIC SYRIAN BANK
      • ORIENTAL BANK OF COMMERCE
    • How can I transfer fund online via payment gateway?
      • Go to the option "Fund Transaction" icon on the header. Same is available from Customer Care inside the left menu, Click on "Manage funds->Fund Transfer->Payin" link.
      • Once you click on the link you will be prompted to select your Bank, enter the amount you wish to transfer and click "submit".
      • You will be redirected to the respective bank's website, enter the log in details provided by the bank and proceed as per instructions given by your Bank.
      • After successful fund transfer, you will get a confirmation window.
      • To view the updated fund, click on "Reports" and then "Portfolio" and check the Cash deposit column in buying power table.
    • How can I transfer fund online if my registered bank is not in the list of “Banks Available for Online Fund Transfer”?
        You can make online payment using the NEFT facility (National Electronic Fund Transfer).
    • What is meant by NEFT?
        National Electronic Funds Transfer (NEFT) is a nation-wide system that allows individuals, firms and corporates to electronically transfer funds from one account in a certain bank to another one in a different bank.
    • How can I transfer funds using NEFT facility?
        Each bank has its own unique procedure's for using their NEFT facility. However there are steps that are broadly common for all banks. They are:
      • Visit your bank and register for Third Party Fund Transfer facility (including NEFT/RTGS).
      • Login to your Personal Banking from your bank website.
      • Register Geojit account remittance details as your Third Party Fund Transfer - NEFT/RTGS beneficiary.
      • Remittance details available under Customer Care - Fund Transfer - Electronic Fund Transfer.
      • Transfer fund from your Bank account to any of Geojit Bank account (CITI bank/Others) by using Third Party Fund Transfer facility.
      • Please note that the Transferor's Bank may charge a certain amount (which may vary from bank to bank) for NEFT transfers.
    • How quick buying power gets updated if I transfer fund using NEFT?
        Funds will be credited to your trading account within 24 hours of transfer.
    • How can I place a Payout request?
        For placing payout request, you need to go to Customer care from the left menu and select option "Manage funds->Fund Transfer->Payout” and follow the below mentioned procedure.
      • Click on “Payout” option against the desired Bank, then you will be prompted to enter the amount you wish to transfer.
      • You can either enter desired amount or request for the entire ledger balance by ticking the radio button.
      • After entering the request, click on “Submit” option and then confirm the Payout request.
    • Where can I see the status of my Payout request?
        You can check the status of a payout placed for a particular period from customer care under the option "Manage funds-> Fund Transfer Details”.
  • Intraday Future Trading
    • What are the benefits of intraday Future trading?
        "Intraday Future" is designed for traders who wish to take the advantage of intraday trading in huge volumes and take more leverage of market conditions. Benefits of Intraday Future trading are
      • Reduced Margin requirement.
      • All open positions will be squared off automatically, hence no need to worry about closing open positions. However, no Square off of current month contracts on expiry day.
      • Banned contracts also available for Trading under the product Intraday.
    • What categories of clients eligible to trade in Intraday Futures?
        This facility is available for both Online and Offline customers who had signed:
      • New Terms & Conditions.
      • Intraday terms & conditions (Can be accepted online also).
    • What are the exchanges I can do Intraday Futures trading?
        In NSE Futures segment you can do Intraday Futures trading.
    • What are the scrips eligible under Intraday Futures trading?
      • Eligible shares are available in Customer care site under the option Subscription F&O Intraday
    • What are the contracts available for Intraday Futures trading?
        Current month contracts are enabled for Intraday Futures trading.
    • What will be the margin requirement for trading in Intraday Future?
        50% of SPAN margin is required to place "Intraday Futures" orders. Geojit Financial Services Ltd may at its discretion due to market volatility and its risk perception, may change the Margin requirement as and when required.

        SPAN margin requirement of all contracts are available in Customer Care site under the option "F&O –> F&O Intraday".
    • Is Portfolio wise margin applicable to Intraday Future positions?
        No. Irrespective of hedge positions 50 % of SPAN margin will be applicable to all open Intraday Futures positions.
    • Do I get exposure against holdings for Intraday Futures trading?
        Yes, exposure against holdings can be availed for taking position in F&O. Same can be physically signed from branch or can be accepted from Customer Care Sit -->F&O --> F&O Undertaking.
    • How do I place orders in Intraday Futures?
        In order to place Intraday Futures order, select the product type as "Intraday" in order panel while placing the order.
    • Is there any maximum/minimum limit applicable for trading in Intraday Futures?
        There is no maximum or minimum limit applicable for trading in Intraday Futures.
    • What is minimum threshold limit for Intraday Futures?
        Threshold limit for Intraday Futures position is 90%. Client is responsible to ensure that the available margin with Geojit Financial Services Ltd is always above the minimum margin levels.
    • What happens if Minimum threshold limit breaches?
        If the margin deposited with us erase by 90%, then Geojit Financial Services Ltd may cancel the pending orders and place square off orders to close all or some of the positions to absorb additional margins.
    • Is there any cut off time for Intraday Futures Trading?
        Intraday Future orders can be placed between 9.15am to 3.10pm. From 3.10pm onwards Auto square off process shall be triggered. However after market orders can be placed in this segment from 4.15 Pm to 8.45 AM.
    • Can I convert my Intraday Future position into Normal Future position?
        Provision to convert Intraday Futures into normal Futures is currently not available.
    • Do I need to sign any agreement for availing this facility?
        Yes. New Terms & Conditions has to be signed by you for trading in Intraday Futures. Please contact the branch to get the T&C. Also Intraday Terms & Conditions are to be accepted either by signing physical agreement or from customer care site.
    • What are the brokerage & other charges applicable to intraday futures?
        Normal Futures brokerage & other charges will be applicable to Intraday Futures positions.
    • What happens if there is no clear credit balance available in account to meet Intraday Future trade dues?
        In such events, Geojit Financial Services Ltd may sell/transfer the shares in the demat account and the client shall be solely responsible for any losses arising out account of the same.
  • Equity SIP
    • What is Equity SIP?
        An Equity SIP allows an investor to take part in the stock market without trying to second-guess its movements. Through Equity SIP an investor commit to investing a fixed Quantity/amount every month. So your cost to acquire the stocks is averaged.
    • Do I need to sign any agreement for availing Equity SIP facility?
        Yes. You need to accept the Equity SIP Terms and Conditions for availing Equity SIP facility. Also Equity SIP is enabled only for the Online Trading Clients.
    • What are the exchanges I can place Equity SIP orders?
        Equity SIP orders can be placed in National Stock Exchange & Bombay Stock Exchange.
    • What are the scrips eligible under Equity SIP?
        All scrips trading in NSE & BSE are enabled for Equity SIP orders.
    • Do I get exposure against my DP holdings for Equity SIP orders?
        Yes. Exposure against DP holding will be available for those clients who opened trading account using New Trading kit or signed Additional T& C,except for NRI PIS accounts.
    • How do I place order in Equity SIP?
        Visit the customer care site of Geojit Financial Services Ltd and create your SIP page Mention the dates and periods at which you can start the SIP.
    • When will be Equity SIP orders released to the market?
        After validating the buying power requirements, all qualified Equity SIP orders will be released to the market between 11.00 am to 11.30 am.
    • At what price Equity SIP orders will be placed?
        All the Equity SIP orders will be sent to Exchange at "Market Price".
    • Can I modify or cancel my Equity SIP request?
        Equity SIP orders can be cancelled at any point in time from the Equity SIP order book, cancellation should be done before processing the same.

        Modification of Equity SIP is not enabled; however you can cancel the Equity SIP and place a fresh request.
    • What happens if my Equity SIP orders gets rejected consecutively due to insufficient buying power?
        If Equity SIP request gets rejected consecutively, then the balance Equity SIP request will stand still and will be processed on the corresponding dates.
    • What happens if my Equity SIP processing date comes on Statutory Payout date?
        If Equity SIP processing date falls on Statutory Payout date, the request will be processed and the balance amount will be given as Statutory Payout.
    • What happens if my next SIP dates falls in Non Trading days?
        If Equity SIP processing date falls on Non Trading Day, then the request will be processed on the next trading day.
    • Will Equity SIP holding treated separately in my Demat account?
        No. Equity SIP holding will be treated at par with other Demat holdings.
    • What are the brokerage & other charges applicable to Equity SIP?
        Equity Delivery brokerage and relevant exchange levies will be applicable for Equity SIP orders.
    • Is ECS facility available against Equity SIP?
        Yes. ECS facility can be availed against Equity SIP in signing of T&C & ECS mandate and get the facility activated. Also while applying Equity SIP the ECS option is to be selected.
    • How the amount will be calculated for ECS in Equity SIP
        ECS will be forwarded for collection to bank 3 to 5 days prior to SIP triggering date. The amount will be calculated by adding a certain percentage with the actual amount while send for collection, this is being done to avoid rejection of orders due to market volatility.
  • Trading in BTST
    • What is BTST?
        It is a product which is offered to clients to take extra benefit of the market movement by taking positions with a margin and sell it before settlement. Further, the client may hold the position for 7 calendar days with required margin.
    • Who is eligible to avail the /BTST?
        All retail customers (Excluding NRE/NRO) who have signed the ‘additional rights & obligations’/T&C can avail of this facility..
    • Whether exposure against holdings can be used BTST?
        All retail customers who have signed the ‘additional rights & obligations/T&C are eligible to take position against exposure against holdings.
    • How are the holdings valued?
        The Hair cut of holdings are done as per scrip margin percentages.
    • Is there any Maximum limit applicable for BTST open positions?
        Maximum outstanding for BTST position will be Rs. 25 lakhs, subjected to maximum of Rs. 10 lakhs per scrip.
    • Instances where Debit Penalty will and will not will be charged on a client:
        If the position taken is not squared by the client within 7 calendar days (including trading day) then the same will be cleared automatically on the next Trading Day and debit penalty will be charged from T+2 till the settlement date of sold shares. (Please note that 7 calendar days is inclusive of trading holidays.)

        E.g. A position taken on Monday will have to be cleared by the customer by Friday because the 7th day here falls on a market holiday. If Friday happens to be a trading holiday then customer is required to clear the position on Thursday.

        If client wishes to make the payment for the shares bought under BTST, then the same should be made within T+2 or else debit penalty will be attracted from the settlement date till the date of payment made.

        Debit penalty will be applicable even if other existing positions are sold against BTST debit.

        If a client takes a position on T day and the same is closed within 7 calendar days (including trading day), then it won´t attract debit penalty. For E.g. Share X which is bought on Wednesday can be squared off by the client till next Tuesday without any debit penalty.

    • Is there any chance of getting the position cleared before 7th calendar day?
        At any point of time if the margin violation crosses 90% then the position will be cleared automatically.
    • Is there any way wherein a client can identify the Date of purchase and square off?
        Yes, details of the same are available in right click of Selfie Position Screen.
    • Which all shares are available for trading in this segment?
        Eligible shares are available in Customer Care Site under the option 'Essential Info => BTST scrip's.
    • What is the Margin requirement for scrips under BTST?
        The margin for eligible scrips is available in Selfie under the option 'Security Information' of the trading terminal.
    • What is guaranteed settlement in BTST?
        Around 300 shares are guaranteed for settlement even if shares are sold before settlement. For all other shares the settlement risk has to be borne by the client. The List of shares available can be viewed from Customer Care Site under the option 'Essential Info BTST scrip's.
    • Whether shares bought as BTST in one exchange can be sold in another?
        No, a share bought in BTST has to be sold under the same exchange as long as it's marked as BTST.
    • What happens if there is a clear credit in my trading account?
        If there is a clear credit in ledger on or after T+2, then the BTST marked shares will get unmarked and will be transferred to clients DP (There won't be a partial release of BTST marked shares to DP based on available credit).
    • How is average rate arrived for BTST positions?
        Average rate will be calculated in FIFO method after considering other delivery transactions also.
    • Marking of BTST for Online Clients?
        Clients will have to mark the shares as BTST at the time of order placement or later convert the position to BTST before market closing (Subject to availability of BTST margin).
    • Marking of BTST for Offline Clients?
        Clients will have to mark the shares as BTST at the time of order placement or later convert the position to BTST before market closing (Subject to availability of BTST margin)
    • What else is to be noted while marking the shares as BTST?
      • BTST marking will be successful only if there is an outstanding position at the end of day for a particular share in the same exchange
        E.g. Selling 100 shares of company X under 'CASH' and buying back the same in BTST under the same exchange will be considered as a square off transaction only and BTST won't be marked for the said shares.

      • BTST may also get unmarked in such cases where the same scrip is available with the client in both BTST and Cash If client sells the CASH share then the BTST share will get unmarked and settled with the exchange Shares which are in the DP will continue to be in Product CASH.
        E.g.: Client total position for company X is 100qty under CASH and 100qty under BTST as on 15.10.2012, if client sells the holding position of 100 under CASH on 16.10.2012 then 100 shares marked under BTST will be considered against the sell and will be marked for delivery which will result in Auto unmarking of BTST position.
  • MFSS
    • What is MFSS?
        Mutual Fund Service System (MFSS) is an online order collection system provided by NSE to its eligible members for placing subscription or redemption orders on the MFSS based orders received from the investors.
    • As a customer how can I participate in this?
        All customers who have singed the T&C agreement with Geojit Financial Services Ltd can avail of this service for free.
    • what is the advantage in using it compared to using Mutual Fund through offline mode?
        There is no paper work involved, No need for writing cheques. Since your Demat account is already KYC compliant there is no requirement of additional KYC Registration.
    • What all services are offered in this segment?
        You can make a Fresh purchase, Apply for a Systematic Investment plan or redeem your existing Mutual Fund units.
    • How can I place my orders?
        Login to online terminals of Geojit Financial Services Ltd or call any of the branches or call centre.
    • Are there any charges associated with it?
        Geojit Financial Services Ltd doesn’t charge any brokerage for this segment ie; it comes absolutely free to a client.
    • As an online client how can I place the orders on my own?
        In the market watch of the Selfie terminal add your Mutual Fund units; you will get the Fund house, scheme name with NAV and date Place Buy or sell orders from here. Define the units or amount you want to purchase or Redeem and submit. Order will lie in terminal as “confirmed”. You have the option to cancel or modify these orders till 3.00 PM.
    • What confirmation I will receive after the transaction?
        On T+1 you will get a confirmation note from Geojit Financial Services Ltd specifying the amount purchased or units redeemed Also you can verify the units in your Depository after the payout date
    • Where should I keep my funds for Purchases?
        Funds should be kept in your Geojit Financial Services Ltd trading account for fast credit, You also have the provision to transfer additional funds using our payment gateway or transfer through NEFT/RTGS.
    • On redemption (sale) where will the funds get credited?
        Redemption proceeds is credited to your Geojit Financial Services Ltd Trading account.
    • How will SIP work through this system?
        You will have to register for one time SIP ie; mention the scheme, triggering dates, period, amount etc.. Geojit Financial Services Ltd will trigger SMS and mailers in advance to the triggering dates and will keep you informed If the fund is not there on the triggering dates that particular month SIP will not go through .
    • Are there any other advantages?
      • Exposure to other segments.
      • Credit from sale of MFSS units can be used to settle other purchases
      • Holistic view of both equity and MF units in a single window with latest NAV.
      • Changes in Bank Account, Address etc can be initiated by contacting at one place, which is the DP where the Units will be held.

Opening Hours

Normal(Nse/Bse): 9:15 am to 03:30 pm
Pre- Open(Nse/Bse):9.00 am to 9.15 am
Nse-Currency 9.00 am to 5.00 pm
Post Close(Nse) :03:40 pm to 04:00 pm
Post Close(Bse) : 03:40 pm to 04:00 pm
Auto Square-Off(NSE/BSE): 3:10 pm

Off Market Timings

Trading Days
NSECD: 5:15 pm to 8:45 am
NSE/BSE/NSE FAO: 4:15 pm to 8:45 am
Other Days: 24 hours
Disclaimer : Investments in equity, currency, futures & options are subject to market risk, please read the risk disclosure document before investing. Past performance does not guarantee returns in the future.

Geojit Financial Services Ltd., Registered Of­ce: 34/659-P, CIVIL LINE ROAD, PADIVATTOM, KOCHI-682024, KERALA, INDIA. Phone: +91 484-2901000, Fax: +91 484-2979695, Website: www.geojit.com, For investor queries: customercare@geojit.com, For grievances: grievances@geojit.com, For compliance of­cer: compliance@geojit.com, Corporate Identity Number: L67120KL1994PLC008403, SEBI Regn.Nos.: NSE: INB/INF/INE231337230 I BSE:INB011337236 & INF011337237 | MSEI: INE261337230, INB261337233 & INF261337233, Research Entity SEBI Reg No: INH200000345, Investment Adviser SEBI Reg No: INA200002817, Portfolio Manager:INP000003203, NSDL: IN-DP-NSDL-24-97, CDSL: IN-DP-CDSL-648-2012, ARN Regn.Nos:0098.